Privacy Policy

1. Introduction

Welcome to Thinking Robot. This Privacy Policy applies to the Thinking Robot website (the "Service"), operated from Nagpur, Maharashtra, India. We are committed to protecting your privacy and handling your data in an open and transparent manner. This document informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We collect the minimum amount of information necessary to provide and improve our Service. The only point of personal data collection is through our voluntary "Contact Us" form.

Personal Data

While using our Service, specifically the contact form, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This information includes:

• Full Name
• Email Address
• Contact Number
• Any other information you voluntarily provide in the message field

Usage Data

Our web host, Netlify, may automatically collect standard log information ("Usage Data"). This data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data. This data is used for analytics and to maintain the security of the Service and is not linked to your Personal Data.

3. How We Use Your Data

Thinking Robot uses the collected data for the following purposes:

• To respond directly to your inquiries, questions, and/or other requests submitted through the contact form.
• To provide customer support.
• To maintain and improve our Service.
• To monitor the usage of our Service to prevent fraudulent activity and ensure security.
• To comply with legal obligations.

We will not use your Personal Data for marketing purposes without your explicit consent. We do not sell, trade, or rent your Personal Data to third parties.

4. Data Retention & Security

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Data Security

The security of your data is a priority. Data submitted via our contact form is stored securely within Google's Firebase Firestore database. We rely on Google's industry-standard security infrastructure to protect your information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

You have certain data protection rights. Thinking Robot aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access, update or delete the information we have on you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.

To exercise any of these rights, please contact us through our Contact Us page. We may ask you to verify your identity before responding to such requests.

6. Cookies Policy

We use a minimal amount of browser storage technology to improve your experience. We do not use tracking cookies for advertising purposes.

Specifically, we use your browser's `localStorage` to manage the "Welcome" popup. This allows us to remember that you have seen the message so that we do not show it to you on every visit for a set period. This is purely for functional convenience and does not track your activity across other sites.

7. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Third-Party Links

Our Service may contain links to other sites that are not operated by us (e.g., WhatsApp, GitHub, Netlify). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Policy Changes

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Information

If you have any questions about this Privacy Policy, please feel free to reach out to us. The best way to contact us is through our official Contact Us page.